These Terms & Conditions explain how bookings, deposits, payments, cancellations, attendance, rescheduling, photography services, image delivery, copyright, printed products and client responsibilities work when you book Inspire Photo Studios Ltd.
Business name: Inspire Photo Studios Ltd
Studio address: 255 Hoe Street, Walthamstow, London, E17 9PT, United Kingdom
Website: inspirestudios.ltd
Services: photography, videography, studio photoshoots, headshots, outdoor photoshoots, family photography, baby and children’s photography, wedding photography and videography, passport photos, printing, albums, restoration, media conversion and related creative services.
References to “we”, “us” and “our” mean Inspire Photo Studios Ltd. References to “you”, “client” and “customer” mean the person making the booking, paying for the service, attending the session or purchasing products from us.
A booking is not confirmed until we have accepted it and the required booking fee, deposit or retainer has been received.
The time slot is only held once the required deposit has been received. If the deposit is not paid by the deadline we provide, including where we ask for payment on the same day, the slot remains open and we cannot guarantee availability.
When we accept your booking, we reserve the agreed date, time, studio space, photographer time, preparation time and administration for you. This means we may refuse other clients for that same date or time.
You are responsible for checking that the booking date, time, location, service type and any confirmed package details are correct before paying.
We may refuse or cancel a booking where incorrect information is provided, payment is not received, the requested service is not suitable, the booking creates a health and safety concern or the client behaves abusively or unreasonably.
A deposit, booking fee or retainer is required to secure your appointment. This payment reserves your selected date and time and is deducted from the final payment for the booked service.
For professional headshot bookings, depending on the package chosen, we require a £30 or £50 non-refundable and non-transferable deposit.
For studio photoshoots, we require a £50 non-refundable and non-transferable deposit.
For outdoor photoshoots, we require a £100 non-refundable and non-transferable deposit.
For wedding photography, wedding videography or combined wedding photography and videography bookings, we require a 50% non-refundable and non-transferable deposit. Different deposit amounts may apply to events, commercial bookings, larger projects, custom work or special requests. Any different amount will be confirmed before payment.
For wedding photography, wedding videography or combined wedding photography and videography bookings, we require a 50% non-refundable and non-transferable deposit to secure the booking date.
The wedding date is not reserved until the required 50% deposit has been received and the booking has been accepted by Inspire Photo Studios Ltd. Once paid, the deposit is deducted from the final wedding balance.
The remaining balance must be paid on the date of the event. No final images, videos, previews, albums, prints, files or products will be released until the full balance and any outstanding extras have been paid.
Wedding packages include only the photography, videography, coverage time, edited images, edited video files and services listed in the chosen package paid for by the client.
Printed photos, photo albums, storytelling albums, frames, wall art, extra edited images, extra video edits, extra coverage time, travel, additional photographers, additional videographers, rush delivery, advanced retouching and any other extra product or service are not included in the wedding package unless they have been separately paid for by the client as add-ons.
The wedding venue, registry office, ceremony location, reception location, outdoor location and any other photography or videography location must be confirmed before booking. Any change of location, venue, registry office, outdoor location, schedule, route, travel requirement or coverage plan after booking must be agreed by Inspire Photo Studios Ltd in writing. We are not required to accept any change of location, additional travel, additional venue, additional stop, extended route, changed schedule or increased coverage requirement after the booking has been confirmed.
The client is responsible for checking whether professional photography or videography is allowed at the chosen venue, registry office, ceremony location, reception location, outdoor location or any other place where coverage is requested. The client is also responsible for obtaining and paying for any professional photography permit, videography permit, filming permit, location permit, venue permission, registry office permission, entry ticket, parking fee, access fee, location fee, venue charge or any other cost required for photography or videography to take place.
Inspire Photo Studios Ltd is hired only to provide the photography, videography or combined coverage agreed in the chosen package or quote. We are not responsible for checking, arranging, applying for or paying for any permit, licence, permission, ticket, entry fee, venue fee, parking fee, access fee or location charge. If photography or videography is refused, restricted, delayed, shortened or prevented because the client has not arranged the required permission, permit, access, ticket or payment, this does not entitle the client to a refund, discount, free extra coverage, free reschedule, replacement session or compensation.
Our prices are fixed according to the package, quote or service confirmed by Inspire Photo Studios Ltd. We do not reduce prices, provide discounts, add free extras, include free albums, include free prints, extend coverage time for free or provide additional services because of negotiation, comparison with another supplier, change of budget, change of mind or personal circumstances.
We do not provide RAW photo files, RAW video footage, unedited footage, unedited images, project files, working files, rejected files or unused clips. Wedding photography and videography services include only the final edited photos, final edited film, trailer, highlight video or other final edited deliverables expressly included in the chosen package or confirmed by us in writing.
Any requested extra work, product, coverage time, print, album, edit, travel, photographer, videographer or service will be quoted and charged separately. Inspire Photo Studios Ltd is not required to provide any product, service, discount or extra item that has not been paid for and confirmed in writing.
The deposit is non-refundable and non-transferable once paid. It applies only to the original date and time booked. No changes, transfers or rescheduling are permitted once the deposit has been paid, unless we choose to agree otherwise in writing at our sole discretion.
The deposit will be forfeited in the event of cancellation at any time, non-attendance, arrival more than 15 minutes late or any request to reschedule. This is because we reserve the time slot, studio space, photographer time, preparation, administration and availability for you and we may turn away other customers for the same date or time.
The deposit remains non-refundable and non-transferable where the client cancels, does not attend, arrives late or requests to reschedule because of weather, weather forecasts, travel problems, traffic, parking issues, illness, lack of preparation, unsuitable clothing, change of mind, personal circumstances or any other reason outside our control. A booking is only treated as cancelled by Inspire Photo Studios Ltd if we expressly cancel it in writing.
The deposit is retained as a genuine pre-estimate of our loss and costs, including reserved time, diary allocation, preparation, communication, administration, opportunity loss and the fact that the appointment may no longer be possible to sell to another client.
| Booking type | Deposit required | Refundable? | Transferable or reschedulable? |
|---|---|---|---|
| Headshots | £30 or £50 depending on package chosen | No, unless Inspire Photo Studios Ltd cancels and cannot provide the booked service or suitable alternative. | No, unless agreed by us in writing at our sole discretion. |
| Studio photoshoots | £50 | No, unless Inspire Photo Studios Ltd cancels and cannot provide the booked service or suitable alternative. | No, unless agreed by us in writing at our sole discretion. |
| Outdoor photoshoots | £100 | No, unless Inspire Photo Studios Ltd cancels and cannot provide the booked service or suitable alternative. | No, unless agreed by us in writing at our sole discretion. |
| Wedding photography / videography | 50% of the agreed wedding package or quote | No, unless Inspire Photo Studios Ltd cancels and cannot provide the booked service or suitable alternative. | No, unless agreed by us in writing at our sole discretion. |
Gift vouchers may be purchased from Inspire Photo Studios Ltd for selected photography services, studio sessions, outdoor sessions or packages available at the time of purchase.
A gift voucher must be paid in full before it is issued. For studio sessions, the full price of the selected studio session or package must be paid. For outdoor sessions, the full price of the selected outdoor session or package must be paid. The voucher is not issued until full payment has been received.
Gift vouchers are valid for 3 months from the date payment is received. The voucher holder must contact Inspire Photo Studios Ltd and book the photoshoot date within the 3-month voucher validity period.
All voucher bookings are subject to Inspire Photo Studios Ltd availability, session type, package type, studio schedule, outdoor session availability, wedding bookings, event bookings and existing appointments. A gift voucher does not guarantee a specific date, time, weekend appointment, Saturday appointment, Sunday appointment, bank holiday appointment or peak-time appointment.
If the voucher holder wants to book a specific date, time or period, they must contact us as early as possible within the voucher validity period. If the voucher holder contacts us close to the expiry date and we do not have suitable availability before the voucher expires, the voucher will still expire on the original expiry date. The voucher holder is responsible for contacting us in good time and allowing enough availability options before the expiry date.
Once a voucher session date and time have been confirmed, that appointment is fixed and the reserved time slot is held for the voucher holder. If the voucher holder later wants to change the confirmed date or time, does not attend, arrives more than 15 minutes late or requests to reschedule after the time slot has been reserved, the original voucher appointment will be treated as missed or cancelled.
Any new appointment after a missed, cancelled or rescheduled voucher appointment will require a new £50 non-refundable and non-transferable deposit retainer to reserve another date and time slot, subject to Inspire Photo Studios Ltd availability and provided the voucher has not expired.
Once a gift voucher has expired, it is no longer valid and cannot be used to book or attend a session. Expired vouchers will not be accepted, extended, refunded, transferred, exchanged for cash, converted into credit or replaced with another service or voucher.
Gift vouchers are non-refundable once paid and issued. If the purchaser or voucher holder changes their mind, chooses another photographer, no longer wants the session, fails to contact us within the validity period, fails to book in time, cannot attend, misses the expiry date or cannot find a suitable date based on our availability, no refund, return, transfer, extension, credit, replacement session or compensation will be provided.
The voucher covers only the photography service, session type, package or amount stated on the voucher. Extra images, prints, albums, frames, wall art, additional editing, additional retouching, extra coverage time, travel, special requests or any other extra product or service are not included unless paid for separately.
Gift vouchers cannot be used together with other discounts, offers, promotions or special prices unless Inspire Photo Studios Ltd agrees otherwise. A voucher cannot be exchanged for cash and no cash refund or partial refund will be given if the full voucher value is not used.
The booking made using a gift voucher is still subject to these Terms & Conditions, including our cancellation, late arrival, no-show, rescheduling, preparation, image selection, editing, delivery, RAW files, prints, copyright and liability rules.
Available gift voucher options may be viewed on our Gift Vouchers page, where available.
If you cancel your booking at any time for any reason, do not attend, arrive more than 15 minutes late or request to reschedule, the deposit is forfeited and is not refundable or transferable. This applies at any time, whether the cancellation, non-attendance, late arrival or rescheduling request happens weeks before, days before, the day before, on the day of the photoshoot or only a few hours before the appointment.
This includes cancellation due to illness, change of mind, child or baby not being in the expected mood, a baby not smiling, wanting to wait until a child is older, weather or weather forecasts, travel problems, diary mistakes, family issues, lack of preparation or any other personal reason outside our control.
If the client books Inspire Photo Studios Ltd and later decides to use another photographer, videographer, studio, supplier or service provider, this is treated as a client cancellation. Choosing another supplier, preferring another photography or editing style, finding a cheaper option, changing budget, changing preference, comparing us with another provider or no longer wanting our service does not entitle the client to a refund, deposit refund, deposit transfer, credit, free reschedule, replacement session or compensation.
| Situation | What happens | Deposit / booking fee |
|---|---|---|
| Client cancels at any time | The booking is cancelled and the date/time is released. | Forfeited, non-refundable and non-transferable. |
| Client does not attend | The booking is treated as a no-show. | Forfeited, non-refundable and non-transferable. |
| Client arrives more than 15 minutes late | We may treat the booking as cancelled because the session may no longer be possible to complete properly. | Forfeited, non-refundable and non-transferable. |
| Client requests to reschedule | Rescheduling is not permitted after the deposit has been paid, unless we agree otherwise in writing. | Original deposit remains forfeited, non-refundable and non-transferable. |
| Inspire Photo Studios Ltd cancels and cannot provide the service or suitable alternative | We will refund the deposit or any amount paid for the service we cannot provide. | Refundable where we cannot provide the booked service or suitable alternative. |
We will not be responsible for indirect losses, emotional distress, disappointment, travel costs, outfits, makeup, childcare, accommodation, third-party supplier costs or other expenses caused by a client cancellation, late arrival, no-show or request to reschedule.
If the client confirms that a booking is cancelled, the cancellation is final and Inspire Photo Studios Ltd may immediately release the date and time slot, offer it to another client, accept another booking, session or event or make other use of that time. Once a cancellation has been confirmed by the client, the client has no right to attend the original appointment, use the original time slot or require the booking to be reinstated, even if the client later changes their mind.
A booking is for the specific date and time agreed. Once the deposit has been paid, no changes, transfers or rescheduling are permitted unless we agree otherwise in writing at our sole discretion.
Any request to change the date, time, service type, location or booking details is treated as a request to change the contract. We are not required to accept the request.
If we choose to offer a new date or time as a goodwill gesture, the original deposit remains non-refundable and non-transferable unless we expressly agree otherwise in writing. A new deposit may be required to secure a new appointment.
You must arrive on time for your appointment. Our studio appointments are scheduled around other clients, staff time and studio availability.
If you arrive late, your session may be shortened to fit the remaining time. If you arrive more than 15 minutes late, we may treat the appointment as cancelled or a no-show and the deposit will be forfeited.
Late arrival does not entitle you to extra time, a free reschedule, a reduced price or a refund. Any additional time is subject to our availability and may incur extra charges.
For outdoor photoshoots, the client accepts that weather, temperature, wind, rain, clouds, sunlight, public spaces, traffic, parking, delays, noise, crowds and location conditions are outside our control.
If the client chooses to cancel, not attend, arrive more than 15 minutes late or request to reschedule because of weather, weather forecasts or any other external condition, the deposit remains forfeited, non-refundable and non-transferable. This applies at any time, whether the cancellation, non-attendance or rescheduling request is made weeks before, days before, the day before, on the day of the photoshoot or only a few hours before the appointment.
Weather concerns do not automatically entitle the client to a refund, transfer, credit, free reschedule or replacement session. The deposit is only refundable if Inspire Photo Studios Ltd cancels and cannot provide the booked service or a suitable alternative.
We do not carry out outdoor photoshoots in rain, unsafe weather, unsuitable ground conditions or any condition that may create a safety risk or risk damage to our professional photography equipment, lighting, cameras, lenses or accessories. Whether an outdoor session can safely or suitably proceed is decided by Inspire Photo Studios Ltd.
If weather, rain, safety issues, equipment risk or location conditions make the outdoor photoshoot unsuitable to proceed, Inspire Photo Studios Ltd may cancel, shorten, adapt, move location or offer a suitable alternative at our discretion. The client cannot require us to shoot in rain, unsafe conditions, unsuitable locations or any situation that may risk damage to our equipment or affect the safe and proper delivery of the service.
For studio sessions, headshots, family sessions, baby sessions, maternity sessions and newborn sessions, the client accepts that the final result depends on many factors, including preparation, timing, cooperation, mood, age, health, tiredness, feeding, confidence, comfort, posing ability and behaviour.
Weather, traffic, parking, travel delays, public transport issues, diary mistakes, lack of preparation, personal circumstances or late arrival do not make the deposit refundable where the client cancels, does not attend, arrives late or requests to reschedule.
Parents and guardians remain responsible for their children at all times during the session. Children must be supervised by the parent or guardian and all reasonable safety instructions given by the photographer or studio staff must be followed.
We cannot guarantee that a baby, child or newborn will smile, sleep, pose, cooperate, look at the camera, remain calm or behave in a particular way. A baby, child or newborn being unwell, unsettled, tired, crying, not smiling, not ready, not sleeping or not cooperating does not entitle the client to a refund, deposit transfer, free reschedule, free replacement session, discount or additional edited images.
The deposit reserves the appointment time and studio availability. It does not guarantee a specific expression, smile, pose, behaviour, number of perfect images, number of usable images or specific outcome.
For maternity sessions, Inspire Photo Studios Ltd will not carry out poses, positions, movements, props, furniture arrangements or studio setups that we consider unsafe, unsuitable, unstable, uncomfortable or inappropriate for the client, the baby, the photographer, studio staff or anyone present. The client cannot require us to carry out risky maternity poses, unsafe poses, unstable furniture setups, difficult movements or any pose or arrangement that may create a safety risk.
For newborn sessions, the safety and comfort of the baby comes first. Inspire Photo Studios Ltd will not force, bend, balance, suspend, hang, overstretch or place a newborn in any pose, prop, basket, chair, setup or position that we consider unsafe, unsuitable or unreasonable. Some newborn poses shown online or in other portfolios may be composite images, heavily assisted poses or unsuitable for a particular baby and they are not guaranteed.
The client cannot require Inspire Photo Studios Ltd to copy unsafe poses, force a baby or child into a pose, continue a setup that we consider unsuitable or carry out any pose, prop, lighting setup or arrangement that may risk injury, distress, discomfort or damage to equipment.
If we decide, at our professional discretion, that a session cannot safely or reasonably continue, we may pause, adapt, shorten or end the session. This does not entitle the client to a refund, deposit transfer, free reschedule, free replacement session, discount, extra images or compensation.
You are responsible for arriving on time and prepared for your session. This includes clothing, personal styling, makeup, hair, feeding, nappies, snacks, parking, travel time, children’s needs and any personal items required for the session.
We do not provide makeup, hair styling or personal styling services. Clients must arrive ready for the session. We do not allow makeup artists, hair stylists or additional styling providers to prepare clients inside the studio during the booked session time, as this can delay the session and affect the time available for photography.
For family sessions, adult sessions, men’s birthday sessions and professional headshots, clients are responsible for bringing their own suitable outfits, clothing, shoes, accessories and styling items. We do not provide outfits for these session types unless we expressly agree otherwise in writing before the session.
For maternity sessions, we have a selection of maternity dresses and flowy materials available for use during the studio session, subject to availability, package choice, size suitability and session time.
For children’s sessions, we have a selection of children’s outfits available for use during the studio session, subject to availability, package choice, size suitability and session time.
For women’s and girls’ birthday photoshoots, we have a few birthday dresses options available for use during the studio session, subject to availability, package choice, size suitability and session time.
Please note that any dresses, outfits, wraps, fabrics, props or accessories provided by Inspire Photo Studios Ltd are offered as an optional studio resource only. They are not guaranteed to be available, suitable, preferred by the client or a perfect fit. Because we do not charge a separate rental fee for these items as part of any package, we are not responsible if an item does not fit as expected, is unavailable or is not suitable for the client on the day.
The number of outfit changes or studio items available during a session depends on the package chosen, the session type, the time available and the client’s preparation. If you would like to use a maternity dress, flowy material, children’s outfit or birthday dress from our collection, you must let us know in advance.
We recommend visiting us before your session to check sizing where possible, especially for birthday dresses, maternity dresses and children’s outfits. We also recommend bringing your own alternative outfits to the session in case any studio item does not fit, is not suitable or is unavailable on the day.
For newborn, baby and children’s sessions, we use our professional experience, available props, outfits, wraps and creative direction to create a suitable final result. Props, outfits, colours, setups and styling may vary from session to session and are subject to availability, baby safety, baby comfort, session timing and photographer discretion.
For passport, visa and ID photos, you are responsible for telling us the exact country, document type and requirements before the photo is taken. We will use reasonable care and skill, but final acceptance is decided by the relevant authority and is outside our control.
For commercial, product, food or branding sessions, you are responsible for providing accurate briefs, products, styling, shot lists, brand guidelines and approvals unless we agree otherwise in writing.
The number of final edited images included depends on the package chosen by the client. If the client wishes to purchase additional images after the session, additional images may be purchased separately, subject to the pricing that applies to the type of session booked.
Prints are not automatically included unless stated in the selected package or confirmed by us in writing. Printing prices depend on the print size, product type, finish and quantity ordered.
After the session, the client will normally be shown the images and will choose the images they wish to keep. The images selected by the client are final, binding and are the only images that will be edited and delivered as final images. Once the client has confirmed their final image selection, no further changes, replacements, swaps, refunds, re-selection or alterations to the selected images will be permitted. Requests for replacement images, different images, refunds or changes after final selection will not be accommodated.
Our editing is soft studio editing based on the photography style shown on our website, portfolio, social media and sample galleries. By booking us, you accept our photographic style, lighting style, colour style, posing style and editing style.
Soft studio editing is not detailed retouching, advanced beauty retouching, body reshaping, background replacement, object removal, clothing correction, hair correction, makeup correction, skin transformation, slimming, facial reshaping, composite editing or any other advanced editing work. Additional detailed retouching or advanced editing is not included unless we expressly agree otherwise in writing.
Photos are not edited or provided on the same day. Each selected image is carefully edited to meet our quality standards. Final delivery will usually take approximately 2 to 6 days, depending on the quantity of images selected, the type of session, our workload and any circumstances outside our control. During busy periods or where a larger number of images has been selected, delivery times may vary.
Final edited images are usually delivered by downloadable link. The download link will remain available for one week from the date it is sent to the client. The client is responsible for downloading and safely storing their images within this period. We are not responsible if the client fails to download the images within one week, loses the images after downloading, deletes the files, changes device, loses access to their email or message account or fails to back up the images.
We do not guarantee permanent storage of client images after delivery. Once the downloadable link has been provided, it is the client’s responsibility to download and back up the final edited images within one week. We may delete galleries, links, edited files, working files and original files at any time after delivery without further notice.
We may, at our discretion, make a small number of reasonable corrections to final edited images where possible. Revision requests must be reasonable, specific and made promptly after delivery. Repeated requests, multiple rounds of changes, subjective preferences, changes of mind or requests outside our standard editing style are not included and may be refused or charged separately.
Videos, TikTok reels, Instagram reels, behind-the-scenes clips, social media videos, promotional clips and similar content are not included in any photography package unless we expressly agree otherwise in writing before the booking. These items are created only at our discretion for Inspire Photo Studios Ltd promotional and social media use.
If we create and publish a reel, video, behind-the-scenes clip or promotional post on our social media pages, the client may share it directly from our official social media pages where sharing is available. We do not provide the original video file, unwatermarked version, editable version, project file, draft version or custom version to the client unless we expressly agree otherwise in writing.
Clients cannot request or direct how our promotional reels, TikTok videos, Instagram reels, behind-the-scenes clips or social media videos are filmed, edited, selected, watermarked, posted or used. These are not part of the paid photography service and are not included in the package price.
Rejected images, test shots, duplicates, blinking shots, technically unsuitable images, unselected images, unedited files and RAW files are not supplied.
We do not provide RAW files, unedited files, unretouched files, original camera files, working files, rejected images or unselected images for studio photoshoots, outdoor photoshoots, headshots, family sessions, baby sessions, weddings, events, commercial work or any other photography service.
The service provided is the final edited image selection supplied by Inspire Photo Studios Ltd. RAW files and unedited files are not part of any package, booking, digital image purchase, print order, album order or photography service.
Requests for RAW files, unedited files, rejected images, extra previews or unselected images will be refused. RAW and unedited files are unfinished working materials, may include duplicates, test images, blinking shots, rejected images or technically unsuitable images and remain part of our internal creative process.
Purchasing a photoshoot, digital package, print package, wedding package or any photography service does not transfer ownership of RAW files, unedited files, copyright, working files or the full set of images taken during the session.
Printed products, albums, framed prints, wall art, restored images, edited images and custom orders are made to your specification. Once ordered, approved or sent to production, they cannot usually be cancelled or refunded unless faulty.
You are responsible for checking spelling, image choices, album layouts, sizes and product details before approval. Once approved, changes may not be possible or may incur extra charges. Colours may vary between screens and printed products because of monitor settings, paper types, printing processes and lighting conditions.
We do not provide delivery or postage for prints, albums, frames, wall art or printed products. All printed orders must be collected from our studio. Clients must contact us at least one day before collection to arrange a suitable collection time. Because we do not provide delivery or postage, we are not responsible for any loss, theft, damage, delay or non-delivery caused by any courier, postal service, taxi, driver, friend, family member or third party arranged by the client.
If the client sends another person to collect printed products on their behalf, this is entirely at the client’s own risk. Once the order has been collected from our studio by the client or by anyone collecting on the client’s behalf, responsibility for loss, theft, damage or any later issue passes to the client.
Clients must inspect printed products on collection and notify us of any visible issue at the time of collection. We are not responsible for damage caused after collection, including damage during transport, storage, handling, framing, display or use.
Inspire Photo Studios Ltd retains the copyright to all photographs, videos and creative work produced during the session.
The client is granted a non-exclusive personal-use licence to use the final edited images supplied by Inspire Photo Studios Ltd. Personal use includes downloading, storing, printing for personal display and sharing the final edited images on personal social media.
This licence applies only to the final edited images supplied. It does not include RAW files, unedited files, unselected images, rejected images, original files, negatives, raw footage, project files or working files. Inspire Photo Studios Ltd retains possession and control of all original files, RAW files, negatives, raw footage and working materials.
The client must not edit, alter, apply filters, remove watermarks where used, sell, licence, redistribute, use commercially, supply to businesses, use for advertising, enter into competitions or allow third-party commercial use of our images or videos without prior written permission from Inspire Photo Studios Ltd.
No photography or videography is permitted during the session by clients, guests, family members, friends or third parties unless we give permission. This includes mobile phone photos, behind-the-scenes videos, TikTok videos, Instagram reels and live streaming.
These Terms & Conditions are intended to avoid misunderstandings during the booking process, photoshoot, editing process, delivery process and any later communication between the client and Inspire Photo Studios Ltd. Clients are responsible for reading the information provided before making payment, confirming a booking or attending a session.
By paying a deposit, confirming a booking, attending a session or purchasing any service or product from Inspire Photo Studios Ltd, the client confirms that they accept these Terms & Conditions and the information made available on our website, booking messages, policies and confirmations.
A client is not entitled to a refund, deposit refund, deposit transfer, free reschedule, free replacement session, extra images, RAW files, unedited files, additional editing, additional retouching, printed product replacement or any other compensation simply because they changed their mind, no longer want the service, did not read the information provided, did not understand the package, their child did not smile, they prefer to wait until the child is older, they failed to attend, they arrived late, they requested a different date after the original slot was reserved, weather conditions changed, the forecast changed, they were not prepared, they did not bring suitable outfits, studio outfits did not fit or their personal circumstances changed.
For maternity photoshoots, the client is responsible for booking a suitable appointment date based on their pregnancy stage, due date, personal circumstances and medical advice. If the client gives birth earlier than expected, becomes unwell, is ill, is advised not to attend or is unable to attend for any pregnancy-related, medical or personal reason, including one day, two days, one week or any other period before the scheduled photoshoot appointment, this is outside our control and does not entitle the client to a refund, deposit refund, deposit transfer, free reschedule, free replacement session or compensation. The deposit remains non-refundable and non-transferable because the original date and time were reserved for the client.
Nothing in these Terms & Conditions affects any legal consumer rights that apply under UK law.
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under UK law.
Clients are responsible for themselves and for any children, family members, friends, guests or other participants attending the session with them. Children must be supervised by a parent or guardian at all times.
The client is responsible for ensuring that all people attending with them follow studio rules, safety instructions, photographer instructions and reasonable directions given by Inspire Photo Studios Ltd. The client is responsible for any misconduct, unsafe behaviour, disruption, damage, breakage, loss, excessive mess or cleaning required caused by the client or by any child, family member, friend, guest or participant attending with them.
Clients will be liable for the cost of repair, replacement, cleaning or loss caused to any studio property, photography equipment, lighting equipment, cameras, lenses, backdrops, props, outfits, dresses, fabrics, furniture, accessories, samples, prints, albums, computers, storage devices or any other item belonging to Inspire Photo Studios Ltd or used during the session.
Inspire Photo Studios Ltd is not responsible for personal belongings, indirect losses, emotional distress, disappointment, travel costs, outfits, makeup, childcare, accommodation, third-party supplier costs or other personal expenses connected to a booking, cancellation, late arrival, no-show, weather concern, rescheduling request, session outcome, image selection, image delivery or print collection issue, except where the law says otherwise.
Inspire Photo Studios Ltd is not responsible for photographs, videos, moments, poses, reactions, expressions, people, details or events not captured because of circumstances outside our control, including delays, restrictions, venue rules, registry office rules, weather, lighting conditions, client preparation, client cooperation, guest behaviour, late arrival, interruptions, time limits, safety concerns, children’s behaviour, baby behaviour or any other issue outside our control.
The client accepts that photography and videography involve movement, posing, props, lighting, equipment, backdrops, cables, furniture, fabrics and other studio or location elements. Clients and participants must take reasonable care and follow instructions during the session. Inspire Photo Studios Ltd will not be responsible for injury, loss or damage caused by the client’s failure or the failure of anyone attending with the client, to follow instructions, act safely, supervise children or take reasonable care.
Where the law allows, our liability is limited to the amount paid by the client for the relevant service giving rise to the claim.
If you believe there is a genuine issue with our service, please contact us in writing with your booking details and a clear explanation of the issue. We will review the matter fairly and respond within a reasonable time.
We expect clients to communicate respectfully. Abusive, threatening, defamatory, harassing or unreasonable behaviour towards our staff may result in the booking being ended without refund for any service already reserved or provided.